Hop in Sightseeing” Privacy Policy

At “Hop in Sightseeing” we recognize that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously.

We have prepared this Privacy Policy to help you understand how Hop in Sightseeing collects, uses and seeks to safeguard Personal Information (as defined below) you provide to us on our websites, via email, and through our service providers and distribution partners.

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party, including any third-party distribution partners, suppliers and tour operators, and any third party operating any site to which our websites contain a link.
By downloading, accessing or using our websites, or providing information to us in connection with our websites, you agree to the terms and conditions of this Privacy Policy.
“Hop in Sightseeing”, operates through different websites around the world, which are all part of the “Hop in Sightseeing”, family.

www.hopin.com is our flagship website, where we offer our complete range of products and services directly to consumers.
@ “Hop in Sightseeing”, we also work with affiliate partners who distribute our products and services to consumers through their individual websites. We typically host our affiliates’ product-information and booking pages, and manage payment and credit card information.
We also work with distributors (as discussed below) who manage the hosting, purchase and payment for our products and services.

What Information Do We Collect?

We collect two types of information from you on our websites, via email, and through our service providers and distribution partners. Personal Information is information that identifies you personally, such as your name and email address. We also collect Other Information that does not identify you personally, such as country of residence and other demographic information.
In order to purchase our products or services, it is necessary for you to disclose Personal Information, including your name, address, email address, phone number, credit card details and other personally identifying information. If you do not provide Personal Information when purchasing one of our products or services, we cannot confirm your purchase or fulfill your booking.

When you register with Hop in Sightseeing

Hop in Sightseeing, we ask for basic information including your name and email address, and Other Information such as your signup location.

When you visit www.hopin.com

www.hopin.com our web server automatically recognizes and collects your IP address, which is assigned by your Internet Service Provider and does not identify you personally.
To help us analyze the usage of our website and related services, and to send more relevant communications to you, we also collect and keep track of Other Information such as your website searches and bookings.
For example, if you frequently visit Delphi and One Day Cruise, we may send you special notices listing deals and popular products for those destinations.

Cookies, and How We Use Them

“Cookies” are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes. Cookies in and of themselves only identify your computer; they do not personally identify you.
First-Party Cookies: At “Hop in Sightseeing”, we make use of cookies to store your preferences, record session information, collect information on how you visit and access our websites, and to tailor our web pages to your needs. We also use cookies to analyze and measure the effectiveness of our email communications, website features and offerings, and advertisements.
Most web browsers allow you to turn off cookies; however, turning off cookies will limit your use of our websites.

To Learn More

about changing your browser’s cookie settings, please see the appropriate informational link:
Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Cookies-frequently-asked-questions
Firefox: http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
Safari: http://support.apple.com/kb/PH5042

How We Use And Disclose Your Personal Information

We use your personal information in the following ways:

  • To provide you with the information you request about our products
  • To send you email marketing messages and information
  • To fulfill your bookings
  • To confirm your purchases
  • To measure and track demographic details about our customers
  • To target content on our website to more closely match your interests
  • To target the appropriate content for email marketing messages to better match your interests.

We will provide you with choices regarding the use and disclosure of your Personal Information for marketing purposes.
If you connect to “Hop in Sightseeing”, using Facebook, we may show you reviews, photos and tours that your Facebook friends have posted, shared, saved or purchased on “Hop in Sightseeing”,.
Note that, if you have Facebook friends who are using “Hop in Sightseeing”, they may also share information about you with us through Facebook. If you wish to prevent that sharing, please review your Facebook privacy settings.
You can also choose to access third-party social media websites and services through “Hop in Sightseeing”, (such as Facebook and Twitter). When you do so, you are sharing information with those sites, and the information you share is governed by their privacy policies.

We may also use or disclose

Personal Information as we believe to be necessary or appropriate:
(a) under applicable law, including laws outside your country of residence;
(b) to comply with legal process;
(c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence;
(d) to enforce our terms and conditions;
(e) to protect our operations or those of any of our affiliates;
(f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; or
(g) to allow us to pursue available remedies or limit the damages that we may sustain

We may use and disclose Other Information for any purpose.

In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information, as long as it is so combined.

Our Distribution Partners and Suppliers

Our products are made available through our third-party distribution partners and suppliers. Our distribution partners and suppliers may have privacy policies that differ from “Hop in Sightseeing”, Privacy Policy.
You should also be aware that some product or tour suppliers and some of our distribution partners may need additional Personal or Other Information (such as health or physical fitness information) to determine whether you can participate in an activity.
You should read and rely upon the relevant supplier’s or partner’s Privacy Policy only (and not Hop in Sightseeing, Privacy Policy), if “Hop in Sightseeing”, does not collect this information from you directly.
However, please be aware that “Hop in Sightseeing”, is not in a position to force adherence, so we will rely on you and our other Customers to inform us if your privacy is not being adequately protected by our suppliers or distribution partners. “Hop in Sightseeing”, may then seek to take steps (including severing its relationship with offending suppliers or distribution partners) to help prevent other occurrences.

Our Security and Storage Measures

At “Hop in Sightseeing”, we seek to maintain the integrity and security of your Personal Information.
We seek to store your Personal Information in secure operating environments that are not accessible to the general public, and to have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your Personal Information by our employees or third parties.
However, no data transmission over the Internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. “Hop in Sightseeing”, will not be held responsible for events arising from unauthorized access to your Personal Information.
Hop in Sightseeing, will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from or to “Hop in Sightseeing”, and let you know what steps can be taken and have been taken to help rectify the problem.
Further action, such as reporting incidents to the police or other proper authorities, may also be required.

Changes to Our Privacy Policy

We know that our business will continue to evolve as we introduce new products, and, as such, from time to time this Privacy Policy may be reviewed and revised.
“Hop in Sightseeing”, reserves the right to change this Privacy Policy by posting the changes on its website. You can determine when this Privacy Policy was last updated by reviewing the “LAST UPDATED” legend below.

Updating Registration

For some “Hop in Sightseeing”, services you can access and update your registration and Personal Information online.
To correct or update any other Personal Information, or if you have questions about “Hop in Sightseeing” Privacy Policy, please email our Privacy Officer at [email protected]