F.A.Q. For Private Tours In Athens

All Answers On Your “Frequently Asked Questions”
For Private Tours

What is the difference between a private and an organised tour?
“Choosing a private tour your benefits are:

A private tour is running exclusively for you, your own families or friends with no other strangers. You may choose one of the pre-made private tours on our website. In particular, you will benefit from the following advantages.

• Start the tour on any date and time at your convenience.
• Choose the tour length as long as your schedule and budget allow.
• Plan the tour to cover your needs.
• Lisenced guides and skillful drivers offer services provided for your exclusive use.
• Luxury & comfortable private cars / coaches operates for your party only.
• Travel at your own pace that flexibly fits your travel style.
• Ideal for people who need special assistance, such as the elderly, people with disabilities or families with children.
• Special treatment from the guide and driver make you feel like part of a friendly family.
• All our guides in private tours speak English. Other languages are available upon request on additional price.

Choosing an organised tour your benefits are:
An organised tour is with specific dates and departures all year around, tours running with other people at a comparatively low price. In particular, you will benefit from the following advantages.

• The group tours have fixed departure times, dates and itineraries that can not be changed.
• Share a luxury coach with other group companions from all over the world.
• Enjoy follow the fixed menu lunch (vegeterian on pre-ordered bacis).
• Good chance for you to meet and make new friends from all over the world and share experiences.
• The usual group number of participents is 20-40 on a 30-50 seater coach.
• Enjoy a worry-free tour with our careful arrangements.
• Sometimes the organised tours are running by a bilingual guide.

We are at your disposal, the choice is yours!”

What if I have not yet booked a hotel?
Once your hotel arrangements are finalized, you can contact our booking department adm@hopin.com directly with your hotel details.

What if I live locally,
am staying with friends or relatives, and/or don’t require pick-up?
Once your booking is confirmed, we’ll send you complete details and directions to the tour departure point.

Can I change an option on one of your suggested private tours?
Yes you can! These tours are suggested itineraries that are popular that we selected from our customer preferences and our experience over the years. Those programs can be altered and customized to your wishes.

Are your private guides and drivers licensed and do they speak English?
In Greece all the drivers must be lisenced and specific the drivers on the tourism must be professional lisenced by the Ministy of Transport.
Tour guides in Greece must be professional lisenced and qualified from the Greek National Tourism Organization – non lisenced are prohibited to guide. Both driver and guide will do their utmost to make your visit a memorable experience.

Why booking a private tour throught you?
We quarantee our services because we are not “somebody” behind a mobile phone without any existance, any lisence that you can not find a solution in case this “somebody” forget the booking and already have charged your credit card or have taken your money via bank ordered transfer and finally you are waiting to go on your private tour and finally nobady shows up destroing your day.
We are well known in this business industry since 1952. We also operate thourght internet since 1996. We are licensed from the Greek Government – we pay the taxes and “they” know where we are just in case. That is why on our site and brochures we point out where and who we are.
So there is no “bad luck” with us. We are well organised company established sicne 1952 (there are records of that) and operate 06:30 am – 10:00 pm, 7 / 375.

Are your coaches in good quality?
Tourist coaches in Greece are lisenced as “tourist coach” by the Greek governemnt at the time they get their linsenced plates and they must pass from mechanical test every year from the Ministry of Transportation. Otherwise they can not be on the road. Our buses are non smoking and fully air conditioning.

What size are your buses?
The size of our buses is: 12, 16, 20, 31, 49, 74 seats.

Is the tax included on your prices?
In all our given prices on the website and on our answers via e-mail are total and include taxes, unless specified.

Do you speak Spanish?
In our operation department we speak English and Greek at the moment.

How can I find you at the Athens International Airport?
MEETING INSTRUCTIONS: After your landing, just follow the EXIT signs and walk outside the custom area, where our personnel will be waiting for you holding a sign with your name on it.
It can be that there will be a lot of people waiting for their friends or relatives or even other transfer companies. Therefore, please do not go away from the main exit gate (inside the airport). Look carefully and you will see our personnel holding the shield with your name on it. In case it is difficult to find each other please call us.

How can I find you at Piraeus Port in Cruise Terminal?
Piraeus port has two cruise terminals. Terminal A & Terminal B.
Either your ship arrives at Terminal A or Terminal B, follow these instructions carrefully: disembark and walk outside the main gate passing by the custom area on each terminal and look for our driver or guide who will be waiting for you holding a sign with your name on it.
Be patient because at the same time +1000 people are passing by the same gate.
If you have any problems meeting our personnel please call us at +30 2104285500 (we operate from 06:30 am till 10:00 pm) and we will locate them for you.

Prices
Our prices on private tours are per group.

How do we know what time we will be picked up for the departure tour, cruise or transfer?
For the departures of your tours, cruises, transfers included in your package, you will receive an e-voucher at your mail box with all information and instructions needed (pick up times, meeting with our personnel) immidiately after your payment.

I have left something in the vehicle. How do I get it back?
Please contact us as fast as possible (before the bus get anothe group) at +30 210 4285500. We will then endeavor to have the items returned to you. A charge may be applicable (if we use taxi).

Can your vacation packages be modified to fit our schedule and preferences?
Our pre – defined vacation packages are flexible and can be modified to fit your requests and preferences. You can increase or decrease the number of nights in each package. If you tell us what you prefer and we will adjust and custom the itinerary to your requests and send you our offer.